Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
This website may be used for your own private purposes and in accordance with these terms and conditions.
You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material
When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach the above.
Links to and from other websites
Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
(A) - Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
- you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
- you do not misrepresent your relationship with this website; and
- the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
By linking to this website in breach of (A) above you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
Please double check your personalisation as how it appears when you enter it will be how it appears on the product, including spacing and punctuation.
Please do not include accents and special symbols as some of our processes will not allow this. This includes accents above and below the alphabetical or numerical text.
Personalisation details must not be discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred.
Put A Name On It Gifts accepts payments via:
- PayPal – you do not need a PayPal account to purchase via PayPal.
Any contract for purchases made through the website will be with Put A Name On It Gifts. Put A Name On It Gifts must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.
Orders are dispatched Monday – Friday (excluding UK Bank Holidays).
Delivery to a UK address is free of charge. Orders are sent Royal Mail 2nd class, as standard.
Dispatch timeframes are detailed with each item description. During busy periods e.g. Christmas, there may be a slight increase in these timeframes.
All orders can be upgraded to Royal Mail 1st class, some orders can be sent on a next day delivery for an additional charge these options are available at checkout stage.
Most, but not all, orders can be sent internationally.
You will be notified via email when your order is dispatched.
Please allow for up to 7 working days for delivery following the dispatch of your order.
CANCELLATION, RETURNS AND REFUNDS
Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.
You will not have any right to cancel an order for the supply of goods that are made to the customer's specification or are clearly personalised.
Custom made / personalised items are exempt from The Consumer Contract Regulations – the only exception being is if they are faulty, not as described, not fit for purpose or any other fault of Put A Name On It Gifts.
We ensure all items that are posted to our customers are of the highest standard but if there is ever a need to return an item that is faulty or not fit for purpose please notify us in writing to firstname.lastname@example.org.
We would be grateful if you would return your items via recorded or tracked post, this is for your peace of mind, and ours. This is not a requirement of law, this is a courtesy request.
Items marked as being reduced for having a defect, damage or any other reason will be exempt from the returns policy.
You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
In addition you will lose your right to cancel if you:
(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
(b) unseal audio, video recordings or computer software that were sealed at the time of delivery.
(c) combine goods with other goods after delivery so that they become inseparable.
Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
Prices are subject to change but are correct at time of posting. Any glitches, errors or typos are not required to be honoured. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether. Any special offers will have a clear displayed end date.
All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
EXCLUSION OF LIABILITY
We do not accept liability for any loss or damage that you suffer as a result of using this website.
Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.